Last updated: 30 September 2026
This Privacy Policy explains how Zobo (“Zobo”, “we”, “us”) collects, uses and protects personal data when you visit zobo.co.in, contact us, or use our services. We process personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
1. What we collect
- Information you give us: your name, email, phone or WhatsApp number, company or brand name, product category, and anything you write in our enquiry form, emails or messages.
- Project information: documents and details you share so we can deliver our services, such as business registration details, product information, artwork and test reports.
- Technical information: basic data sent by your browser, such as IP address, device and browser type, pages visited and referring website, collected through server logs and, if enabled, analytics tools.
2. Why we use it
- To reply to your enquiry and schedule calls
- To prepare proposals and deliver the services you engage us for
- To file applications, registrations and documents on your behalf, when you ask us to
- To send invoices, updates and service communications
- To improve our website and understand how visitors use it
- To meet legal, tax and regulatory obligations
We use your data based on your consent, to perform a contract with you, or where required by law. You can withdraw consent at any time (see section 7).
3. Who we share it with
We do not sell your personal data. We share it only when needed to deliver our services or when required by law, for example with:
- Government authorities and regulators, when filing licences, registrations or trademarks you’ve asked us to file
- Partners you’ve asked us to engage, such as testing laboratories, manufacturers, printers, marketplaces and payment or logistics providers
- Service providers that help us run our business, such as website hosting, email and cloud storage
- Professional advisors, such as accountants and lawyers, under confidentiality
4. Cookies and analytics
Our website may use essential cookies to function and, where enabled, analytics or advertising cookies to understand traffic and measure our marketing. You can block or delete cookies in your browser settings.
5. How long we keep it
We keep enquiry data for as long as needed to respond and follow up, and project data for the duration of our engagement plus any period required by law (for example, for tax and accounting records). After that, we delete or anonymise it.
6. How we protect it
We use reasonable security measures, including access controls, secure hosting and encrypted connections (HTTPS). No method of transmission or storage is completely secure, but we work to protect your data and will notify you and the relevant authorities of a breach where the law requires.
7. Your rights
Subject to applicable law, you can ask us to:
- Tell you what personal data we hold about you and how it’s used
- Correct or update inaccurate data
- Delete your data, where we’re not required to keep it
- Withdraw consent for future processing
Email us at hello@zobo.co.in and we’ll respond within a reasonable time.
8. Links to other websites
Our website and blog link to third-party sites such as Behance, client brands and laboratories. We’re not responsible for their privacy practices.
9. Children
Our services are meant for businesses and adults. We don’t knowingly collect personal data from children.
10. Changes to this policy
We may update this policy from time to time. The “last updated” date at the top shows when it last changed.
11. Contact and grievance officer
Zobo
Andheri East, Mumbai, Maharashtra 400069, India
Grievance Officer, Zobo
Email: hello@zobo.co.in
Phone: +91 87676 97389